Shipping & Delivery

Shipping Information

Plants, dry goods, livestock, and fish — every order type ships differently. Here’s exactly what to expect.

Plants & Dry Goods: Ground Shipping Livestock: 2nd Day Air Required Fish: Fedex Overnight RequiredNext day orders before 11AM CST
Ships Mon–Thu
Free 2-Day at $120+
Free Overnight at $200+
Shipping Tiers

Rates & Free Shipping Thresholds

Shipping is built around safe arrival for live animals. Livestock always travels expedited. Plants and dry goods ship ground.

Plants & Dry Goods
$11.95 Free at $75+
Ground shipping

Ships via ground service Monday through Thursday. Transit time varies by location and carrier.

★ Shrimp & Livestock
$19.95 Free at $120+
2-Day Air required

Shrimp, snails, and other non-fish livestock require 2-Day shipping. Free when your order reaches $120.

Overnight Upgrade
$41.95 Free at $200+
Overnight upgrade — all orders

All orders over $200 automatically upgrade to free Overnight shipping.

Nano Fish
$41.95 Free at $200+
Overnight always required

Fish require Overnight shipping — $41.95, or free when your order reaches $200+. Overnight is always required for fish; this is not threshold-based.

Livestock Orders

Choose Your Delivery Date

When ordering livestock, you select your preferred arrival date at checkout. We ship in time for your order to arrive on the day you choose.

Delivery date selection is available for livestock orders only.

Plants and dry goods ship via ground service. Transit time varies by location, so a specific delivery date cannot be guaranteed for non-livestock orders.

Packed With Care

How Every Order Leaves Our Facility

Every shipment is built to protect its contents from the moment it leaves our hands to the moment it reaches yours.

01
Insulated Packing

Every Order

Fully insulated box with heat or cold packs matched to current weather conditions along your route.

02
Oxygen-Rich Bags · Clean-Water Support

Shrimp & Snails

Shrimp bags include clean-water support and moss to reduce stress during transit. Snails ship with adequate water and oxygen in sealed bags.

We may include Seachem Purigen in shrimp bags to help maintain water quality.

03
Weather-Aware · Overnight Required

Fish

Fish ship overnight in oxygen-rich bags with packing chosen for the weather. Overnight is always required for safe live arrival.

04
Plants & Botanicals

Plants

Packed in moisture-retaining bags and protected from crushing. Heat or cold packs may be used when weather requires.

Shipping Schedule

We Ship Monday Through Thursday

We never ship livestock into a weekend. No shipments on Fridays, weekends, or holidays — this protects your animals from sitting in a carrier warehouse.

1
Ships Monday – Thursday

All order types ship within this window. Friday through Sunday: no shipments. Protects livestock from carrier warehouses over the weekend.

2
Livestock Delivery Dates

Select your preferred arrival date at checkout. We schedule shipment to match. Available for livestock orders only.

3
Ground Shipping (Plants & Dry Goods)

Ships Mon–Thu via ground service. Transit time varies by location and carrier. Delivery date cannot be guaranteed.

Same-Day Possible

Orders placed before 11AM CST may ship the same day when weather, livestock readiness, and carrier timing allow. We’ll confirm your ship date after your order is placed.

UPS Ground shipping estimate map from Razz Aquatics
Estimated UPS Ground transit times from our facility. For estimate purposes only — actual delivery may vary.
We Ship to All 48 Contiguous States

Insulated, professionally packed orders shipped nationwide. We currently do not ship to Alaska, Hawaii, or US territories.

Questions? We’re Here

Questions About Your Order?

Contact us any time — we’ll help.

Ships Mon–Thu Free 2-Day at $120+ Free Overnight at $200+ Live Arrival Guarantee